I would like to cancel my subscription, How can I do this?
Too bad you are leaving us! You can cancel your subscription yourself, through account.swapfiets.com. Go to 'subscription' and 'cancel subscription'. Keep in mind we have a one month notice period. This means you can use your bike for exactly one month after cancelling if the minimum rental period is reached.
In Amsterdam, Arnhem, Breda, Delft, Den Bosch, Den Haag, Enschede, Groningen, Haarlem, Hengelo, Nijmegen, Rotterdam, Tilburg and Utrecht we have a minimum contract period of 6 months, unless you picked a subscription that can be terminated monthly.
In Eindhoven, Leiden, Maastricht, Leeuwarden, Zwolle and Ede-Wageningen we don't have this option. Here you have a minimum contract period of one month, with one month notice period.
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