What happens with my subscription if I relocate to a different city?

If you have a subscription with us for a minimum of 6 months, your subscription will start when you receive your Swapfiets. When you relocate to a different city, your subscription with a 6 months minimum will just go on as usual. The 6 months period will not start over.

In the case where the new city does not offer the six month contracts, your original subscription will also remain active. Your contract cannot be changed.

If you have a subscription that can be terminated monthly with us and you want to relocate to a different city, your subscription will just go on as usual. You will not need to pay €15,- again.

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