Why do I still have to pay if I already handed in my bike?
At Swapfiets we have a one month cancellation period. When you cancel your subscription, you still have to pay for one month. You always need to pay until the end of your contract, this is also the case if you hand your bike in before your end date. It can therefore be the case that you still receive an invoice from us even though your subscription is already cancelled.
Example: If you cancel your subscription on 06-02-2020, the end date of your subscription will be 06-03-2020. In the first week of March you'll still receive an invoice for those final 6 days. So you don't need to pay for a full extra month, only until the end of your subscription.
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