I do not have a home address in the city during the introduction week, which address should I provide?


During your registration you choose the city where you will have the introduction days. You can only use your bicycle in the service area of the city. So keep this in mind if you are not going to live in the city of the introduction days.

As long as you choose the right city, we ensure that your bike is ready during the introduction days. Are you considering changing your address with us as soon as you have an address in your new city?


Example: you live in a village near Utrecht and will study in Utrecht. During your registration you choose the city of Utrecht. You can use your bike anywhere in Utrecht, but if you go to the village in the weekend, please note that we cannot guarantee our epic service outside our service area.

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