How can I change my (foreign) payment information?

You are able to change your (payment)details through our online customer portal: account.swapfiets.com. You are able to register with the email address you have used to sign up for Swapfiets. After signing up you will receive an email to confirm your account details. You are then able to login to your account and change your details by clicking on ‘subscriptions’. 

There are three payment methods available:

  • Direct Debit (Dutch Bank Account)

  • MasterCard*

  • Visa*

*MasterCard and Visa are not possible in Arnhem, Eindhoven, Nijmegen, Rotterdam and Tilburg

To verify your payment details our payment system will withdraw €0,01 from your payment account. If you are not able to change your (payment)details by using our online portal please contact us. Our Swapteam is ready to help you further!

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