My bike is stolen. I haven't double locked it and I have the key. What do I do?

Sorry to hear that your bike is gone. Please make an appointment with us so we can bring you a new bike and file a police report for the missing bike together. However, we do charge a deductible and negligence surcharge.

Type of Subscription  Established deductible
Original Subscription  €40,-
Deluxe Subscription  €60,-


Type of Subscription  Negligence surcharge
Original Subscription  €60,-
Deluxe Subscription  €90,-


Plan your own appointment in the app!



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