What is the minimum duration of the contract?
In most cities were Swapfiets is active, we have two options for your contract and contract period:
1) A monthly subscription. This subscription can be terminated on a monthly basis, with one months notice. If you choose this option we will charge a €15,- one-off fee when you sign up. These costs will be charged with your 1st monthly payment.
2) A 6 month subscription. When you know that you will be using Swapfiets for a longer period. When you choose this subscription we will not charge a €15,- one-off fee. After 6 or 12 months your subscription can be cancelled monthly.
We have a termination period of one month for both subscriptions.
In Eindhoven, Leiden, Maastricht, Leeuwarden, Zwolle and Ede-Wageningen we only offer the monthly subscription. You have a one month termination period there, including a one month cancellation period.
Be aware, this is only the case for customers that started a subscription with Swapfiets on or after 10-02-2020.
Sorry to hear that. How can we improve this article?